Terms of Service & Commercial Covenants
EFFECTIVE: OCTOBER 2026 · HOTEYE (PTY) LTD & HOTGROUP CC
1. Statutory Disclosure (Section 43 of ECTA Act 25 of 2002)
Clauses in these terms that limit the liability of HOTEYE (Pty) Ltd, constitute an assumption of risk by the subscriber, or require the subscriber to indemnify HOTEYE are drawn to your explicit attention. Radio frequency telemetry is subject to topographical line-of-sight conditions, atmospheric anomalies, and physical antenna obstruction. While HOTEYE provides high-integrity multi-protocol alerts, subscriber acknowledges that telemetry is a vital surveillance and interdiction tool and does not replace on-ground veterinary care or armed physical security guards.
2. SAIDSA By-Law 25 Evidentiary Covenants
Subscribers and monitoring control room operators utilizing HOTEYE control room software agree to uphold SAIDSA By-Law 25 operational standards:
- Mandatory Operator Audit: Critical perimeter fence alarms, cut-strap tamper flags, and nocturnal stampede sirens cannot be dismissed or muted without the operator inputting a factual reason code into the
tbldismissalarmforensic ledger. - 180-Second Response Escalation: Unacknowledged priority alarms automatically trigger secondary SMS, automated phone call escalation, and designated armed response dispatch trees.
- Court-Ready Evidentiary Chain: All packet logs, time-stamps, and operator notes are recorded with SHA-256 cryptographic digests admissible under Section 205 of the Criminal Procedure Act for livestock syndicate prosecution.
3. Zero-Risk 30-Day Hardware Buyback Guarantee
Every new HOTEYE Turnkey Commercial Deployment Bundle (including the 200-Head Commercial Herd Bundle and 50-Head Stud Elite Bundle) is protected by our 30-Day Sovereign Performance Guarantee.
If our Sub-1 GHz Wi-Fi HaLow base station fails to achieve the modeled RF line-of-sight propagation across your Surveyor-General farm cadastre, or if the hardware fails to perform to published specifications, subscriber may return all undamaged hardware within 30 days of physical commissioning for a 100% full refund of the hardware purchase price.
4. Agricultural Co-Op & 36-Month HaaS Lease Terms
Where hardware is procured through an Agricultural Co-Operative Trade Account (including VKB, Senwes, Kaap Agri, BKB, GWK, OVK, or TWK), billing terms follow the co-operative’s established seasonal harvest credit agreement.
Hardware procured under the 36-Month Hardware-as-a-Service (HaaS) Lease-to-Own model includes lifetime solar battery replacement and firmware updates throughout the active lease term. Upon completion of month 36, ownership of all installed hardware vests 100% in the subscriber.
5. Governing Law & Jurisdiction
These Terms of Service are governed exclusively by the laws of the Republic of South Africa. The parties submit to the non-exclusive jurisdiction of the High Court of South Africa (Gauteng Division, Pretoria).